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FAQs > What is your turn around time?

What is your turn around time?


Turnaround time January through October is 4 to 6 business days. This means your order will leave our facility between 4 and 6 business days after being placed.

During the busy season (November through December) the turnaround time is between 7 and 10 business days. That means your order will be in production here for 7 to 10 business days before it is shipped out. To see how long your package will be in transit once it leaves, please refer to the FAQ - "How will my canvas be shipped?"

If you need your canvas sooner, please chose the appropriate shipping method when ordering and be sure to mention your requested delivery date in the notes on your order.

If you have an urgent request or need your canvas YESTERDAY, please call us on our direct phone line: 855-341-9997.

*Please note that if your order is very large in size or quantity, the turn around time might be a couple of days longer than normal. This may also be the case if your canvas is ordered during one of our promotional sales. If you are worried about when you will receive your order, do not hesitate to give us a call.

You can check the status of your order from the Order History section under the My Account page of the website. 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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